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Ministry of Health

Basic Information

Ministry of Health of the Republic of Croatia
Ksaver 200a, 10 000 Zagreb
Phone: (01) 46 07 555, Fax: (01) 46 77 076
PIN: 88362248492, company registration number: 2830396
Office hours: from 7.30 till 16.30


  • Central state administration body
  • Ministry of Health works on the improvement, promotion and protection of health of Croatian citizens, performs administrative and other tasks
  • Management in the Ministry is laid down in the Act on State Administration System
  • How internal organisation units of the Ministry are managed is defined in a Government Decree
  • The Minister represents the Ministry and manages its work
  • Ministry performs its task via Directorates, Institutes, Independent Sectors, Independent Services and Independent Departments
  • On 1 January 2014, the MoH employed 445 people, 6 of which are state officials, 428 are civil servants and 11 employees.


The health care system in Croatia will improve the quality of life, and make conditions for economic growth by preserving and improving the health of each individual and the population as a whole. Bearing in mind that health is affected by numerous factors outside the health care system, the health care system will strengthen its capacities for cooperation with other sectors, and improve its own capacity for reshaping with a view to responding to new health challenges and needs of the population.

The Croatian health system will implement measures for the protection and improvement of health, and the treatment and rehabilitation of patients in an efficient and rational way, which will always be grounded on scientifically based knowledge. Patients will have a central and active role in the system, which will be based on high ethical and moral standards.


Protection, preservation and improvement of health of the population by protecting public health interests, early detection of disease risks, disease prevention, treatment and rehabilitation of patients.


  • Overall objective
  • Specific objectives
    • Strategic objectives
    • Operational objectives

Overall objective protection, improvement and preservation of health

  • Specific objective 1 - Improved access to health care
  • Specific objective 2 - Developed system of high-quality health care
  • Specific objective 3 - Protection of public health interests  

STRATEGIC OBJECTIVES for the period 2014-2015

  • By the end of 2014, a 5 % reduction in the total number of hospital beds for acute treatment (from 15.930 to 15.000) is planned
  • At least one hospital redesign project to their full functionality is planned for 2015
  • By 2016, it is planned that 40 % of rationalised hospitals should function stable without any new mature outstanding debts incurred in the previous calendar year
  • It is planned that in 2014, 30 % of all surgical procedures from the waiting list for elective surgeries is performed as out-patient surgical procedures
  • In 2015, the list of the most successful hospitals will be published, i.e. 20 % of all rationalised hospitals based on the results of technical supervision (including performance indicators)
  • It is expected that 20 % of rationalised hospitals will obtain accreditation from the Agency for Quality and Accreditation in Health Care and Social Welfare in 2015
  • In 2014, CHIF inspectors will see 90 % of doctors whose total financial value of prescription medicines over the period of last six months exceeds the set limit of average expenditure, and conduct interviews with regard to the reasons for such excessive expenditure
  • 60 % of all public expenditures in the previous fiscal year for medical supplies, medicinal products and devices for hospital services are planned to be realised through central procurement/framework agreements, and published on the Ministry's website
  • 50 % of all primary health care doctors in the Republic of Croatia are planned to provide their services in group practices by 2015
  • 60 % of hospitals with operating theatres which have introduced programmes for monitoring unexpected adverse events regarding quality and safety is planned by 2016

Strategic public health objectives

  • Exemption from VAT for implementation of regular public health activities
  • Establishment of public health standards, norms and indicators
  • Establishment, development and coordination of functional network of county health promotion teams
  • Elaboration of financing system for programmes and activities of health promotion
  • Establishment of functional public health activity network compliant with public health priorities and needs
  • Establishment of an integrated information system of the public health activity network, linked to CEZIH and appropriately organised systems of other sectors
  • Reduced share of risk behaviour in the population:
    • reduced 5-year (2003-2008) cumulative incidence of unhealthy diet index from 14.4 % in the male population and 9.1 % in the female population by at least 10 %
    • reduced 5-year (2003-2008) cumulative incidence of physical inactivity in free time from 27.2 % in the male population and 31.1 % in the female population by at least 10 %
    • reduced 5-year (2003-2008) cumulative incidence of smoking from 1.1 % in the male population and 2.3 % in the female population by at least 5 %
    • reduced consumption of pure alcohol per capita in the age group 15 and older from 12.7 to 11.7 litres
    • reduced 5-year (2003-2008) cumulative incidence of obesity from 8.7 % in the male population and 20.5 % in the female population by at least 30 %)
  • Extended inclusion of target populations in the national screening programmes for breast cancer to 70 %, and colorectal cancer to 45 % called for testing, i.e. initiated cervical cancer screening programme
  • Establishment of the preventive activities management system, and the establishment of the Foundation for the promotion of health and the Foundation operative unit
  • Adopted legal framework and established system of monitoring, evaluation, control and prevention of health risks determined by environmental factors
  • Improved quality, applicability and comparability of information and health indicators, and established system for the analysis of financial health care indicators in accordance with the health care invoice system methodology
  • Developed health component of the early warning and response system to health threats (EWRS) linked to the system developed by the European Commission


  • Waiting lists
  • e-Health (e-Chart, e-Referral)
  • New contracting model for 2015 for specialist and consultation health care, hospital health care, dental health care
  • Zagreb Children's Hospital
  • Cash pooling
  • Separation of CHIF from the State Treasury
  • Establishment of logistics agency
  • Masterplan
  • World Bank - allocation of funds from the latest loan
  • Health PR strategy
  • Withdrawal of funds for health care from EU funds
  • Patient rights